Privacy Policy | Lumina LMS

1. Introduction

Welcome to Lumina LMS ('we,' 'our,' or 'us'). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system platform.

2. Information We Collect

Personal Information

Name, email address, and contact information
Profile information and preferences
Educational and professional background
Learning progress and assessment results

Usage Information

Course interactions and completion data
Platform usage patterns and preferences
Device information and IP addresses
Cookies and tracking technologies

3. How We Use Your Information

Provide and maintain our learning management services
Personalize your learning experience and recommendations
Track learning progress and generate analytics
Communicate with you about courses, updates, and support
Improve our platform and develop new features
Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Organizations: If you're part of an organization's learning program, we may share relevant progress and completion data with authorized personnel
Service Providers: With trusted third-party vendors who assist in platform operation (authentication, analytics, hosting)
Legal Requirements: When required by law or to protect our rights and users' safety
Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, access controls, and regular security assessments.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze platform usage and performance
Provide personalized content and recommendations
Ensure platform security and functionality

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more details, see our Cookie Policy.

7. Your Rights and Choices

You have the right to:

Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your personal data
Restriction: Request limitation of processing

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Learning progress data may be retained to maintain continuity of your educational journey.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. Your continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@luminalms.xyz

Address: Lumina LMS, Privacy Team

Support: Contact Form